Privacy Policy

Privacy Policy

DirectDx Privacy Policy

Effective Date: 10-05-2020

1. Introduction

Welcome to DirectDx. We are committed to protecting the privacy and security of our customers and patients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. HIPAA Compliance

As a provider of laboratory medical test results, DirectDx adheres to the Health Insurance Portability and Accountability Act (HIPAA) standards to ensure the confidentiality and security of healthcare information.

3. Information Collection and Use

  • Personal Information: We collect personal information you provide, such as name, address, and email address, necessary to process your orders and provide our services.
  • Health Information: Any health or personal information collected is used strictly for processing your patient’s laboratory test orders and is protected under HIPAA regulations.

4. Information Sharing and Disclosure

  • Internal Sharing: We may share information internally with our employees, contractors, and freelancers for the purpose of improving our systems and services.
  • Third-Party Service Providers: We use HIPAA-compliant server companies to securely store data. We also work with third-party email marketing companies for customer communication; however, patients are never added to email lists.
  • Legal Compliance: We may disclose information when required by law or to protect our rights.

5. Data Security

  • We implement various security measures to maintain the safety of your personal information. Our servers are HIPAA-compliant, ensuring that your data is protected against unauthorized access or disclosure.

6. Data Retention

  • We retain your personal information for as long as necessary to provide you with our services and as required by law.

7. Children’s Privacy

  • Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

  • We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

  • If you have any questions about this Privacy Policy, please contact us at support@directdx.net